Returns & Exchanges
At Jennifer Miller Jewelry, we want you to be completely delighted with your purchase. If you are not satisfied, we offer a 14-day return window for a full refund or exchange on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the prepaid shipping label provided through the portal and secure it to the outside of your original shipping box.
- 3.Prepare the Package
Place your jewelry in its original designer pouch and box, ensuring it is safely padded to prevent damage during transit.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.